24th Oct - 1st Nov 2020

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24th Oct - 1st Nov 2020

Hallowtween 2020 is over! We look forward to welcoming you back in 2021

FAQs

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1What is Hallowtween, what can I expect?

We are offering children aged 10-15, and adults of a more nervous disposition, the chance to get a taste of the award-winning Hallowscream at our new Hallowtween event. Four of the Hallowscream Haunted House attractions will be open: Barnageddon 3D, Corney’s Cornevil, The Singularity, and The Flesh Pot (New for 2020). These are still scare attractions and won’t appeal to everyone but without the live actors they offer a milder level of scare (see age advice information below). There will also be illusionists performing death-defying acts on stage, music, side shows, Halloween characters (a little more friendly than the Hallowscream lot!), hot food and more.

2What precautions are you taking for Covid-19??

Please see our full Covid-19 page by clicking here to see information on the steps we are taking to make our event FULLY Covid secure.

3Is there an age restriction? Can young children attend?

Hallowtween is aimed at children aged between 10-15. However different people react to scary things in different ways, you know your child, so although we have a recommended age range there is no set limit and we leave it to parental discretion to decide if it is appropriate for your child. Children must be accompanied by a responsible adult over 18 at all times. This means you must accompany your children into the haunted houses. The event is not pushchair/baby or toddler friendly unfortunately.

4Do the new Tier 2 restrictions affect the event??

The short answer is, no. It has always been our policy that tickets MUST only be bought for members of your household and support bubble. We've always felt limiting household mixing in this way was the best way to keep everyone safe, so because people should only be buying tickets for their household the new Tier 2 restrictions have not affected our event.

5Opening times

To stagger arrival times, tickets are sold in 30 minute intake periods, starting at 11am. We recommend that you allow up to two hours for your visit to allow time for queuing and to go through all four haunted houses, get a bite to eat and drink and enjoy the atmosphere of the event! This is the optimum time we advise for being on site, to enable you to have a great experience AND ensure we can adhere to social distancing policies - and we would really appreciate it if you could follow this guidance.

Tickets cost between £12.50 and £16.50 per person (adult or child) depending on daye, plus a £1.50 online transaction fee. Tickets MUST be bought online. There are limited tickets for each intake period, so you are strongly advised to book tickets early to get the date and time you want! (Subject to availability tickets may be bought online the day of your visit)

6How do we get Tickets?

Tickets must be bought online from this website! There will NEVER be any tickets for sale on the door.

7How many tickets can I buy?

Only members of the same household or support bubble can enter the site together and go around the scare houses together, in order to adhere to social distancing guidance and law. Please do not purchase tickets for people who do not meet this criteria.

8Do you take card?

Our entire site is CARD ONLY. 

9Are dogs allowed?

Unlike our Summer season, dogs are not permitted at our Halloween events. It's a more enclosed space, full of loud noises and we feel it could be distressing for them.

10HEALTH WARNINGS - What if I have a medical condition?

The houses are quite intense. We use strobe lighting in many places. There are narrow corridors to get through. You may need to bend right over, and even crawl in places. The ground conditions can be rough and slippy. Loud noises and strong blasts of air are used within the houses. Because of this we don’t feel it is suitable for people with the following conditions: Heart issues. Pregnancy. Epilepsy. Panic attacks. Mobility issues.

11How long will it take?

We recommend that you allow up to 2 hours for your visit to allow time for queuing and to go through all 4 attractions, get a bite to eat and drink and enjoy the atmosphere of the event!

12What should we wear?

Hallowtween is held in a mixture of old farm buildings, marquees and other structures.  Most of the event is under cover however if the weather is wet a waterproof coat may be advised. You may also get little wet inside some of the houses! The ground can be uneven and rough in places, so please wear suitable footwear. We would suggest that you dress as if going on a walk in the countryside. There is no heating in any of the buildings, so wrap up warm if its cold!!

13Can we dress up?

Of course, why not get into the spirit of Halloween by dressing up, lots of visitors do.

 

No weapons or replica weapons of any kind are allowed.

14Do we need to wear face masks?

Face masks must be worn AT ALL TIMES, unless you are eating, when in any of our covered areas, including the Scare Houses. All members of your group, including children, should wear a face covering unless medically exempt.

15What if it rains?

York Maze Hallowtween takes place whatever the weather. The Central Entertainment Zone with its street food, side shows and entertainment is housed under giant marquees. The haunted house attractions are indoors and queuing is under cover. However there are some areas of Hallowtween where you will be outdoors, so dress for the weather!

16How far is it from York?

York Maze is about 7 miles from the centre of York. A taxi from the centre will be about £14 - £16. Please see the “Find Us” page of this website for more information.

17Disabled Access

We are sorry but we feel that this event is not suitable for people with mobility issues. Most of the attractions have tight twisting corridors, steps, steep ramps and low ceilings in places.

18Parking

We have a large car park as well as an overflow car park and it is FREE of charge.

Other Events @ York Maze 

Get in touch

Elvington Lane, York, YO19 5LT

01904 607341

info@yorkmaze.com