FAQs

Hallowtween is a less scary version of our multi award-winning Hallowscream nights. Hallowtween is aimed at families with children aged 10-15, and adults of a more nervous disposition. Four of the Hallowscream Haunted House attractions will be open: Corney’s Cornevil, The Singularity, The Flesh Pot and Necropolis. Your Hallowtween ticket allows you into each of the four Haunted House attractions once only. These are still scare attractions and won’t appeal to everyone but without the live actors they offer a milder level of scare (see age advice information below). Children must be accompanied by an adult through the Haunted Houses. There will also be stage performances, roving Halloween characters (a little more friendly than the Hallowscream lot!), fairground rides (extra charge), hot food and more. Please note that the York Maze summer attractions, play areas and rides are not open at Halloween.

Hallowtween is aimed at children aged between 10-15. However different people react to scary things in different ways, you know your child, so although we have a recommended age range there is no set limit and we leave it to parental discretion to decide if it is appropriate for your child. Children must be accompanied by a responsible adult 18 or over at all times. This means you must accompany your children into the haunted houses. Pushchairs can not be taken into the scare houses and due to loud noises, special effects and scary theming and props they are not suitable for babies, toddlers and young children.

Hallowtween is open from 12.30pm - 5.30pm (Scare Houses, rides and food outlets close at 5pm). To stagger arrival times, tickets are sold in 30 minute intake periods, starting at 12.30pm, last entry is 3pm. We recommend that you allow at least two hours for your visit to allow time for queuing, to go through all four haunted houses, watch some of the stage performances, have a go on the fairground rides (additional charges apply) get a bite to eat and drink and enjoy the atmosphere of the event! 

Tickets MUST be bought online. There are limited tickets for each intake period, so you are strongly advised to book tickets early to get the date and time you want! Subject to availability tickets may be bought online the day of your visit. Tickets are priced per person (adult or child) the price depends on date and when you book, prices can change without notice. There is a £3 per transaction online booking fee. 

Sorry tickets are not available to buy on the door.

All Hallowtween bookings are flexible meaning you can change the date/time of your booked slot. Any change must be made by the person who booked the tickets before midnight the day before your booking, you cannot change your booking on the day. To change a booking follow the link to book tickets from our website, sign in to your account (if you checked out as guest you can create an account using the email address you used to book tickets). If the date/time you want to change to is more expensive you will need to pay the difference. If it is a less expensive date/time sorry no refund will be given. There is a charge of £3 per transaction to reschedule your booking. You must change the whole booking, you can't split a booking so if you are booking for other people think carefully about what will happen if they can't make it. 

No sorry, our entire site is CARD ONLY.  We are not able to accept cash payments anywhere on site. You will need a credit or debit card to pay for food and drink, rides, sideshows etc on site.

Unlike our Summer season, dogs are not encouraged at our Hallowtween event. Although dogs are not banned at Hallowtween they are not permitted in any indoor spaces including the Entertainment Marquee (where the stage shows are held) and in the scare houses. Some dogs may find the costume characters and sounds of Hallowtween distressing, think carefully before you bring them.

The houses are quite intense. We use strobe lighting and smoke machines in many places. There are narrow corridors to get through. You may need to bend right over, and even crawl in places. The ground conditions can be rough and slippy. Loud noises and strong blasts of air are used within the houses. Because of this we don’t feel it is suitable for people with health conditions including: Heart issues. Pregnancy. Epilepsy. Panic attacks. Asthma. Mobility issues.

We recommend that you allow at least 2 hours for your visit to allow time for queuing and to go through all 4 attractions, get a bite to eat and drink and enjoy the stage performances and atmosphere of the event!

Hallowtween is held in a mixture of old farm buildings, marquees and other structures.  Most of the event is under cover however if the weather is wet a waterproof coat may be advised. You may also get little wet inside some of the houses! The ground can be uneven and rough in places, so please wear suitable footwear. We would suggest that you dress as if going on a walk in the countryside. There is no heating in any of the buildings, so wrap up warm if its cold!!

Of course, why not get into the spirit of Halloween by dressing up, lots of visitors do. No weapons or replica weapons of any kind are allowed.

York Maze Hallowtween takes place whatever the weather. The Central Entertainment Zone with the scare house entrances, queue lines and stage show is housed under a giant marquee. The Fodder Barn food court area is also under a giant marquee. However there are some areas of Hallowtween where you will be outdoors, so dress for the weather!

York Maze is about 7 miles from the centre of York. A taxi from the centre will be about £15 - £20. Please see the “Find Us” page of this website for more information.

Essential Companions & Disabled Access

We want HallowTween to be as accessible to all as possible, however due to the very nature of the event all the scare houses have tight twisting corridors, steps, steep ramps, uneven floors and low ceilings in places. It is also very noisy with extensive use of special effects including loud bangs, strobe lighting and smoke. Because of this, access to the scare houses is not suitable for people with mobility and certain sensory issues. 

Please see the Accessibility page for more information and details about the Nimbus Access Card scheme for Essential Companions.

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We have a large car park which is FREE of charge.